Product safety

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Our product safety goal is to eliminate, as far as possible, the risk of product failure. This includes anything that could affect the safe operation of the Rolls-Royce product, the platform on which the product is installed, the people using or maintaining the product, or any long term negative impact to the environment in which it operates.

Principles

Everyone who works in Rolls-Royce shares responsibility for product safety.
We are aware of the safety impact of our actions and accept that we all have a duty to protect and improve product safety.
We prioritise safety-related tasks so they get the right attention, time and resource.

We will

Be curious and take action to anticipate and identify potential product safety risks;
Not act in any way that could have a negative impact on the safety of our products; and
Assume positive intent and stay open-minded if others express product safety concerns, even if they are about our own behaviours.

What happens when…

I believe that the way a new product is being built might, under certain rare circumstances, lead to safety issues. It’s a remote chance and the product is important to us and our customer so I don’t need to say anything, do I?

Yes! The safety of our products is vital to the lives and livelihoods of thousands of people, and our reputation and success depend on it. Always speak up about your concerns. All product safety concerns must be raised using S2.4.1-1 Report and confirm incident, risk or non-compliance (Safety Alert Report (SAR)) to ensure the accountable person is made aware and can take appropriate action. Start by speaking to your manager. If you feel unable to speak to your manager, ask the next level of management or your local Head of Product Safety Assurance for advice. Or you can speak to your Local Ethics Adviser or raise the concern on the Rolls-Royce Ethics Line. Whichever route you take, it is important to speak up.

I think I could make our safety processes even better. What do I do if I have feedback or concerns?

Our procedures incorporate the very best safety practices, and ensure we are compliant with safety regulations. In the spirit of continuous improvement any feedback and recommendations are welcome! A change request can be raised via M3.3.1-1 Define Process Structure. If you have any questions, you can also speak to the Process Author or your manager.

Group Policies

If need more information having reviewed our principles, these policy documents could help:

Product Safety Policy

Additional Guidance

Having reviewed our principles and policies another potential source of information might be:

Some of these are internal links and only available if accessing from a Rolls-Royce GAD network asset.

Safety Management System Manual
Product Cyber Security Guidance

Contacts

Still not clear, then contact the relevant Subject Matter Experts:

Some of these are internal links and only available if accessing from a Rolls-Royce GAD network asset.

Central Product Safety Assurance team
Local Head of Product Safety Assurance

If need more information having reviewed our principles, these policy documents could help:

Product Safety Policy

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