Product Safety Policy – Rolls-Royce

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Principles

The safety of our people and products and supporting each other to speak up is our number one priority – we Put Safety First.
Everything we deliver to a customer is our product - hardware, software, services and documentation, whether delivered separately or integrated into systems.
Five principles guide our approach to product safety and promote a positive safety culture:

Leadership commitment and accountability
Deliver the required level of product safety
Maintaining and improving product safety
Conforming product
Safety awareness, competence and responsibility

The product safety principles are the foundation of our Product Safety Management System which is governed by the Company Product Safety Assurance Board.

We

Ensure Leadership commitment and accountability by:
- championing the safety first behaviour so that safety-related tasks get the right attention, time and resource;
- ensuring safety considerations are integrated into business decision making, strategic planning and day to day operations;
- making accountability for product safety clear and ensure people understand what they are accountable for; and
- ensuring our people are competent in the roles they perform and that they understand the Rolls-Royce Product Safety Policy and Rolls-Royce mandatory processes and standards and can fulfil their collective and personal responsibility.

deliver the required level of product safety by:
- designing, making, maintaining and operating our products to achieve a high level of safety consistent with their application, always meeting or exceeding relevant company, legal, regulatory and industry requirements;
- assessing what could go wrong and putting controls in place to meet or exceed the required safety levels throughout the product lifecycle, and to manage the safety risks to a level that is as low as is reasonably practicable; and
- proactively evaluating how human and organisational factors can introduce risks to product safety and using our understanding when setting our controls;
maintain and improve product safety by:
- jointly taking responsibility for product safety and being mindful of the safety implications of our actions;
- remaining vigilant and always speaking up about product safety concerns in the knowledge that our company is committed to treating everyone fairly and without prejudice; See the Speak Up Policy
- setting targets, measuring our performance and rigorously investigating and resolving safety related issues, systematically embedding the learning from these back into our practices and processes;
- actively engaging in setting industry standards and good practice and implementing appropriate external good practice;
- developing and delivering innovation in our product designs and manufacturing capabilities, as well as maintenance and operating procedures that support improvement in product safety; and
- proactively updating and improving our mandatory processes and standards so that they remain fit for purpose as our products change and our technical understanding grows.
deliver conforming, compliant product by:
- ensuring we have access to, understand and follow our mandatory processes and standards;
- requiring our supply chain to work to appropriate processes and standards and assuring that they do so;
- characterising product to assure conformance, and where non-conformance is detected segregating and managing that product to ensure it is not shipped; and
- controlling change throughout the product lifecycle.
establish and maintain safety awareness, competence and responsibility by:
- developing competence standards, describing the skills and training required to carry out a task (ensuring the correct support is supplied);
- proactively updating and improving our training, opportunities for experience and competence standards so that they remain fit for purpose as our products change and our understanding grows;
- speaking to our leader in the first instance if we are being asked to do something which we do not feel qualified or experienced enough to do;
- maintaining our awareness of our own individual fitness to operate, not undertaking any safety related task when impaired e.g. when tired or distracted;
- developing and attending safety training suitable for our roles; and
- actively promoting and talking about product safety.
read the introduction to our Code and Group Policies to understand to whom they apply and the consequences for breaching them.